Deloitte Canada – Toronto, Canada www.deloitte.ca
Unified Communications Telephony Analyst

Unified Communications Telephony Analyst

  • Analyzed current telephony environment in the context of deploying Unified Communications
  • Contributed to the Unified Communications Total Cost of Ownership study
  • Provided recommendations to significantly reduce telephony spend across 55+ Canadian offices

Telecom Contract Consolidation, Optimization and Negotiation

  • Worked with telecom service delivery partners to restructure and significantly optimize existing fragmented contract and billing arrangements
  • Provided recommendations to structure and implement a corporate chargeback model
  • Provided business rationale to substantiate a PBX network re-architecture that will ultimately simplify service delivery and offer further cost savings opportunities (ROI 85:1)